In this case study, we speak to Alka who is the purchasing manager at Retrofit, providing an insight into the workings of the relationship that our companies have built for numerous years.
“Daltec like us is a longstanding, established business and we have been working with them for numerous years. Our dedicated account manager is both professional and friendly. He is the top of the line and consistently understands our needs and requirements and delivers”.
Retrofit is a longstanding specialist vehicle accessory installation business that has been operating for over four decades. They pride themselves on unrivalled technical expertise, very competitive pricing outstanding customer service with excellent aftersales care. They have been a Daltec customer for a number of years and we look forward to continuing our relationship going forward.
Unbeatable customer service
Our team are trained to deliver excellence to our clients consistently to ensure they are looked after and feel valued. We work to build and keep our clients trust which is the foundation for building solid working relationships.
What makes Daltecstand out?
A combination of elements make Daltec stand out, and they include but are not limited to:
Excellent quality of the products
Great prices of the dashcams
Personalised account management
Consistent customer service
After sale care and support
Rob Miller - Sales Manager
“I have been managing the Retrofit account for over a year, and with regular contact I can ensure we are on the same page and we are able to deliver as and when the client has requirements.”
“We enjoy working with Daltec and we look forward to working..
.. with them to achieve both our short and long-term goals as long as they continue to supply us with the fantastic combination of price and quality of the products”.